No code required
Connect your channels
Add the chat widget to your site and forward your support email. You are live in minutes.
New Auto-ticketing, built in
Customer support
Customer support
that helps itself.
One inbox for your website chat and support email. Turn every message into a trackable ticket, work together, and never lose a customer to the wait.
Trusted by teams who answer fast
Product overview
Get to know Assistive
Replace scattered tools with Assistive, one place to answer website chat and support email, turn messages into tickets, and help every customer faster.
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Shared inbox
Website chat and support email in one place.
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Tickets
Turn every message into a trackable ticket.
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AI assist
Routine questions answered, the rest escalated.
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Teamwork
Assign, hand off, and add private notes.
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Insights
Track response times and what gets resolved.
Inbox automation
Turn every message into a ticket, automatically
Website chat and support email land in one inbox. Assistive captures each request as a trackable ticket, so nothing slips through.
WV
Website visitor
Ticket ASV-128
New Open Resolved New
Where is my order?
Hi, I ordered on Monday and have not had an update. My order number is #10428.
- Channel
- Website chat
- Customer
- amara@email.com
- Assignee
- Ama K.
- Opened
- 2 min ago
Ticket created from website chat
The fastest way to answer your customers
Set up in an afternoon, then watch every request find its way to the right person. Here is how Assistive works.
One place for everything
A single shared inbox
Website chat and support email land together, so your team never switches tabs.
Stay organized
Messages become tickets
Every request turns into a trackable ticket you can assign and follow to done.
Built for teams
Work together
Assign, hand off, and leave private notes so the right person always replies.
Drive action
See what is working
Track response times and resolutions, then keep raising the bar.
Ready to answer faster?
See why support teams choose Assistive to run website chat and support email from a single inbox.